Service Monitoring IT Infrastructures

mDESK provides comprehensive, end-to-end application monitoring that helps detect, prioritize, isolate, diagnose and prevent problems before they impact users, and the business itself.

Infrastructure Monitoring

Stay on top of your Infrastructure outages and performance issues with mDESK built for scale. indicators of Monitor your entire infrastructure and get in-depth visibility into key performance metrics.

Discover and Monitor.

mDESK is built to instantly detect, discover and monitor microservices-based clusters, enterprise applications, services, pods, or containers together with hosted apps and underlying supporting network.

Flexible And Reliable Alerts

Orchestrate

Orchestrate the Right Workflow for Every Incident.

Multi-User Alerting

Alert multiple responders at once so you can let an entire team know about an issue.

Rich Incident

Include graphs, images directly in the incident details.

Multiple Alert Types

Send alerts via SMS message, mobile app push notification, phone call, or email.

API

Cut Through the Noise. Get real alerts and Increase your Productivity.

Dynamic Notifications

Customize notification channels based on event payloads, service, or time of day.

Incident History Audit

Keep an audit trail of all notifications and status updates directly in the incident, including confirmation of notification delivery to devices.

See it all under one roof

  • Collaborate across DevOps teams.

    MDESK AM data is easily used across DevOps teams to ensure continuous performance improvements at every stage of the software lifecycle. DW AM has integrations with multiple open source and commercial continuous integration software’s so Application and Operations teams can collaborate more effectively

  • Intelligent Reporting

    Create shareable, real-time views for collaborative problem analysis reports.

    Use in-depth troubleshooting views that retrieve data instantly from a centralized data store.

    View performance trends and anomalies for infrastructure that supports your critical services with intelligent correlation between related resources.

  • Automated Precision Response

    Go from single-responder triage to mobilizing the right cross-functional team in seconds from any device.

    Automatic, adaptive learning algorithms help you cut through the noise and get to the signal with no extra work. Responders get the exact machine and human context they need.

Automatically Discovery and Map your Infrastructure, Applications, and Services.

mDESK meets the needs of modern applications with solutions that merge end-user experience management with AM to focus on analytics-driven monitoring to handle high scale correlations and alerting.

HOW IT WORKS
 

Proactively Monitor for Problems before they Impact your end-users.

Converged monitoring solution that can monitor the traditional networks while providing deep insights into modern applications.

 

"50+ Integrations"